Frequently Asked Questions
Have questions about our services, bookings or Korean Lash Lift training? We've answered some of the most common questions below to help you get started.
Bookings & Appointments
How do I book an appointment?
All appointments are booked through our online booking platform. Visit our booking page, explore the available services and select your preferred appointment.
How far in advance can I book?
Our booking calendar opens up to 90 days in advance. If your preferred date isn't available, you can join our Services Waitlist.
What if I can't find a suitable appointment date?
You can join our Services Waitlist and let us know your preferred service. We'll reach out when a suitable appointment becomes available.
Where can I find the cancellation policy?
You can review our Booking & Cancellation Policy before making your appointment.
Korean Lash Lift Training
What is the Korean Lash Lift training?
It's a hands-on training experience designed to teach students the Korean Lash Lift technique.
Do I need previous lash experience to join?
Please contact us directly if you're unsure whether your experience level is suitable for an upcoming class.
How can I find out about upcoming training dates?
Join our Korean Lash Lift Training Waitlist to receive updates about upcoming classes and enrolment opportunities.
Model Opportunities
How can I become a complimentary model?
You can join our Complimentary Model Waitlist through our website. We'll review applications and contact suitable models when opportunities become available.
What is the paid model opportunity?
It's an opportunity to receive a Korean Lash Lift performed personally by Ashley for $165 during a training session, where students observe the demonstration.
Will I be photographed or filmed during a model session?
Yes, model sessions may involve photography and filming for educational and promotional content. The relevant consent requirements will be shared before your appointment.
General Enquiries
How can I contact Aura by Ashley?
You can reach our team through our email or contact address listed on our website.